Returns & Exchanges
At TeakCo, we stand behind the craftsmanship of our premium teak furniture and offer a 30-day return window to ensure you are completely satisfied with your home investment.
Initiate Your Request
Log into your TeakCo account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
Prepare the Furniture
Carefully disassemble the item if necessary and pack it securely in its original protective packaging to prevent damage during transit.
Schedule a Pickup
For large furniture pieces, we will coordinate with our specialized freight partners to schedule a convenient curbside collection from your residence.
Quality Inspection & Refund
Once our artisans inspect the returned piece for quality assurance, we will issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing